Latest Advisory
Browse Categories and Tags
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Guy Cranswick
28 March, 2013
Jorn Bettin
27 March, 2013
Implementing whole-of-government information services: trends, drivers, pitfalls and realistic expectations
Justin Butcher
27 March, 2013
Sue Johnston
26 March, 2013
Alan Hansell
24 March, 2013