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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Creating a custom assurance process based on the Gateway Review Process: don’t throw the baby out with the bathwater
Justin Butcher
25 January, 2013
James Turner
23 January, 2013
Irene Pimentel
22 January, 2013
Guy Cranswick
21 January, 2013
White Paper: Unlocking the Value of Big and Small Data Challenges, Opportunities & Strategies
Jorn Bettin
18 January, 2013