Latest Advisory

IBRSiQ April 2026
In April, rising ICT costs and AI complexity drive a shift toward data-led licensing, risk-based funding, and federated governance to ensure value.

IBRSiQ April 2026
In April, rising ICT costs and AI complexity drive a shift toward data-led licensing, risk-based funding, and federated governance to ensure value.

Report Finds Digital Services Shunned by Vulnerable Residents – Inside Local Government – 1 July 2025
Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.

AI Agents Will Change the Way We Work, Just Don’t Call Them Colleagues – AFR – 25 June 2025
Agentic AI is the current darling of the tech world, but without the ‘gritty work’ of process design and orchestration, it is just a promise.

VENDORiQ: Unlocking Hyper-Personalisation – Adobe’s AI-Driven CXO Evolution
Adobe’s latest AI innovations, including GenStudio and LLM Optimizer, are enabling businesses to hyper-personalise customer experiences and boost visibility in AI-driven interactions.

VENDORiQ: Salesforce’s New AI Pricing Model Delivers Transparency in an Increasingly Desperate AI Cost War
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.

VENDORiQ: Perth’s Azure Expansion – A Boost for Western Australia’s Digital Ambitions
Microsoft’s Azure expansion in Perth will cut latency and boost resilience for WA and ASEAN customers, enabling local hosting of critical workloads, especially for the public and resources sectors.

AI Explainability: More Than Trust
AI explainability goes beyond trust, fostering human oversight, collaboration, and control, especially for high-stakes decisions and system maintenance.