Latest Advisory
What is Model Context Protocol, Where is it Heading, and Why Should You Care?
Model Context Protocol (MCP) is a vital standard enabling AI agents to automate tasks in core enterprise systems, but requires immediate, strong governance for safe adoption.
What is Model Context Protocol, Where is it Heading, and Why Should You Care?
Model Context Protocol (MCP) is a vital standard enabling AI agents to automate tasks in core enterprise systems, but requires immediate, strong governance for safe adoption.
The A to Z of AI: How to Build and Implement an AI Strategy Your Board Will Love – Webinar and Presentation Kit
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
Common User Experience Research and Design Myths and How to Overcome Them – Presentation Kit
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
Innovating Logistics Through Customised In-House Solutions
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
CBA Explores Replacing Local Call Centre Staff with AI – AFR – 17 September 2024
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
VENDORiQ: Salesforce Announces the Acquisition of Tenyx to Enhance its Voice Technology Capabilities
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.
VENDORiQ: Salesforce Announces the Acquisition of Own Company to Bolster its Data Protection Capabilities
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.