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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Last Word: Ministry of Silly Risks – Tackling business and technical risks in a rational and pragmatic way
Rob Mackinnon
27 December, 2007
Terry Dargan
27 December, 2007
Guy Cranswick
27 December, 2007
Rob Mackinnon
27 December, 2007
Kevin McIsaac
19 December, 2007
Nick Bowman
12 December, 2007