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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Marketing IT Internally
To enhance the relationship between the clients and the IT Department it is important that IT’s contribution is marketed successfully internally. Encouraging and implementing a service mentality within the IT department, constantly delivering a high level of service and support, and ensuring the transparency of IT through constant, good quality communication to IT users are important factors in marketing IT internally.
Brian Bowman
27 July, 2007
Jorn Bettin
27 July, 2007
Irene Pimentel
27 July, 2007
Terry Dargan
27 July, 2007