Latest Advisory
Browse Categories and Tags
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Colin Boswell
27 March, 2007
Joseph Sweeney
27 February, 2007
Guy Cranswick
27 February, 2007
Rob Mackinnon
27 February, 2007
The need for an Enterprise IT Architectural Blueprint when evaluating Enterprise Application Solutions
Brian Bowman
27 February, 2007