Latest Advisory
Browse Categories and Tags

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Guy Cranswick
27 January, 2007
Rob Mackinnon
27 January, 2007
Joseph Sweeney
27 January, 2007
Jorn Bettin
27 January, 2007
Kevin McIsaac
27 December, 2006