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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Terry Dargan
27 December, 2006
Guy Cranswick
27 December, 2006
Jorn Bettin
27 December, 2006
Striking a Balance between Immediate Business Needs and the Implementation of a Services Orientated Architecture
Brian Bowman
27 December, 2006