Latest Advisory
VENDORiQ: Microsoft Agent 365 – Orchestrating AI Governance, or Consolidating Control?
Microsoft’s Agent 365 simplifies AI governance for ecosystem users, yet requires solid data foundations to avoid a false sense of security.
Client Testimonial – AI Clinical Notetaking Solutions – Document Review
Great insights into medical industry and the use of AI scribe. There are key considerations that my organisation needs to consider when a) integrating AI capabilities into our environment and b) becoming more acquainted with the medical industry, more so health tech – as this has not been a primary area of service for us in the past. Thank you. Digital Engagement Partner, Not For Profit
IBRS Framework for Enterprise SaaS Solution Before and After Benchmarking
SaaS implementation benchmarking reveals tangible improvements across twelve key areas, from cost savings to enhanced decision-making, validating cloud investment success.
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Digital Strategy and MFDs Are On a Collision Course
Cost and sustainability pressures challenge multifunction device (MFD) usage. Organisations must analyse print-dependent processes.
Importance of Understanding the Recovery Point Objective (RPO) When Using a Hybrid Cloud IT Ecosystem
What do you need to consider to ensure the data recovery point objective meets the business need in the modern Cloud environment in the event of a disaster?
Four Tactics to Prepare Managers for Digitally-Enabled Business Change
How can managers prepare for digitally-enabled business change?
Don’t Confuse Digital Transformation with Business Transformation
Digital transformation and business transformation are complementary yet distinct pathways to achieve organisational evolution, and understanding their differences is essential for success.