Latest Advisory
Words – it’s in the Way That You Use Them (Effective Communication For IT Leaders)
CIOs are more than IT leaders—they’re business strategists and change-makers. To lead digital transformations, they must master impactful communication.
Words – it’s in the Way That You Use Them (Effective Communication For IT Leaders)
CIOs are more than IT leaders—they’re business strategists and change-makers. To lead digital transformations, they must master impactful communication.
Modernising Enterprise Learning: Fundamentals (Part 1)
Just because staff members remember something, does not mean they will act upon it. Successful task-oriented instruction can only be realised if learners have the opportunity to immediately apply it to their day-to-day work, and receive timely, staged feedback.
Hybrid CMS: Traditional Meets Headless CMS (Part 1 of 2)
While a pure headless content management system (CMS) has several advantages over traditional CMS, enterprises may be better served by a more traditional CMS that has some aspects of headless added, i.e., a hybrid CMS. IBRS explores how such a hybrid CMS can provide many of the benefits of headless, without the complexity, to support future digital content delivery strategies.
Voice Biometrics as a Component of Multi-Factor Authentication (MFA)
As many enterprises recognise the advantages of biometric authentication over traditional call centre verification methods, biometric voice recognition is increasing in popularity as a secondary source of identification due to its speed and user-friendliness.
The Customer Identity and Access Management (CIAM) Guide for the Enterprise: Consumer Trends (Part 1 of 4)
Digital customer convenience remains a top priority among users even if consumers acknowledge the necessity of defending their personal information against malicious actors. How have customer perceptions evolved to what they are today, and what can be done to influence better identity and access management practices among enterprises?
End-User Adoption and Change: A Simple Method – Presentation Kit
The majority of technology projects never fully deliver their objectives and end user adoption can be a big hurdle to a successful implementation. In this presentation kit we provide a simple three step model to help you tackle this issue. What is the best approach? How do you engage end-users? And, how to set and manage expectations
Sourcing Monthly October 2022
Some great outsourcing news this month, as well as a few indications government agencies are really looking to alter their IT procurement and oversight frameworks. The developments in this area in the coming months are likely to be interesting and hopefully beneficial for everyone in the industry.
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