Latest Advisory

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Sourcing Monthly September 2023
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world. This month, discussions on implementing new immersive technologies in complex operational environments highlight uncertainties.

IBRSiQ – Template to Capture Functional and Non-Functional Requirements
Our client required a comprehensive template for gathering functional and non-functional requirements for their upcoming information management and collaboration system.

Mergers and Acquisitions – ICT Processes and Checklists
Learn how to plan a successful merger or demerger with our comprehensive guidelines and checklists. Avoid costly mistakes and ensure a seamless integration or separation of ICT elements.

How to Implement a DAP: User Adoption Framework – Part 2. Realising the Value
Unlock the potential of digital adoption platforms (DAPs) and enhance user engagement. Our research paper provides key insights into implementation effectiveness and continuous improvement.

AI and Workforce Transformation in the Asia-Pacific Region
The future workforce in ANZ and the Asia Pacific region will undergo significant changes due to AI adoption, leading to cost optimisation and differentiation. Job roles will transform, emphasising automation and human skill augmentation. For CIOs in this evolving landscape, how are you preparing to upskill and reskill your workforce effectively?

Why Diversity Is The Smart Approach To The Skills Shortage In The IT Industry – Women in Tech, 20 September 2023
Solving the IT skills shortage isn’t about coding; it’s about genuine diversity. But our unconscious biases are blocking the very talent we need.