Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Taking the first step to build an overarching view of all ICT activities.
IBRS has conducted numerous interviews and case studies with high-performing CIOs. In this exclusive panel and Q&A session, we detail high-performing CIOs’ key traits and practices, how they secure budgets, prioritise projects and work with the board.
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
User experience (UX) and change management – an intersect that safeguards successful and sustainable solution delivery and end-user adoption.
The term project governance refers to the set of activities and guidelines that determine how a project is planned, executed and managed.
A starter pack to support organisations looking to start project management governance.
As more organisations shift towards working from home, it is critical to understand the importance of digital literacy.
Commonly, workforce digital literacy is defined as an employee’s ability to comfortably and efficiently use the technology required to do their work. While the importance of maintaining a strong level of workforce digital literacy is understood, digital literacy remains one of the top five gaps in need of fixing in Australia.