VENDORiQ: Adobe’s Automated Agents for Ecommerce – How Websites are Evolving
Adobe’s AI agents represent the natural evolution of ecommerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
Adobe’s AI agents represent the natural evolution of ecommerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
Figma’s successful IPO signals a robust design software market, potentially encouraging competitors to also go public soon.
Adobe Firefly’s evolution into a generative video hub boosts efficiency, but organisations must balance this with robust governance and skill development to avoid a deluge of poor-quality, off-brand content.
Adobe’s latest AI innovations, including GenStudio and LLM Optimizer, are enabling businesses to hyper-personalise customer experiences and boost visibility in AI-driven interactions.
Canva’s integrated platform challenges established suites by unifying design, data, and AI, but enterprise governance and the implications of AI-driven job roles warrant careful consideration.
Canva’s expanded platform integrates design, data, and AI, targeting enterprise-wide visual content creation and potentially challenging established productivity suites.
Adobe’s Experience Platform Agent Orchestrator enables businesses to build AI agents for enhanced customer interaction and automated B2B marketing and sales processes, offering personalised experiences.
Adobe’s Brand Concierge, built on AEP, offers AI agents for personalised B2B and B2C customer journeys, automating content delivery and meeting scheduling to optimise sales.
Adobe’s AEP Agent Orchestrator introduces purpose-built AI agents for B2B customer engagement and internal workflow automation, streamlining processes and enhancing personalisation through data-driven orchestration.