Is AI Knowingly Embedded in Your ITSM Strategy?
An IT service management strategy built without artificial intelligence as a centrepiece is no longer modern.
Mark Unwin
16 January, 2023
Mark Unwin
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Key Success Factors that Improve Orchestrated Data Workflows in SAP
SAP S/4 HANA workflow management provides the basics for data integration, but dynamic business models need data types out of SAP to improve service. Can data orchestration deliver?
Mark Unwin
9 December, 2022
SAP Data Workflow Orchestration Corrals Data Archiving Licensing
SAP S/4 HANA performance suffers when data archiving is overlooked, but using Control-M’s flexible orchestration features can quickly protect data whilst optimising system performance, data licensing and resource management.
Mark Unwin
9 December, 2022
ITSM Maturity Assessment Webinar
How can you measure your ITSM maturity in such a way as to discover the activities that will bring the biggest benefits?
Mark Unwin
11 October, 2022
Cloud Maturity Benchmarking – Stepping Up Through Better Practices
Align the Cloud Centre of Excellence with better practices to step up your Cloud maturity.
Mark Unwin
9 October, 2022
Cloud Maturity Benchmarking – Stepping Up the Maturity Curve
Take stock of your CoE by considering these four stages of Cloud maturity.
Mark Unwin
8 August, 2022
The Now Nature of Cloud Governance Webinar
Looking for Cloud optimisation? Where do you even start? Building on his recent advisories on Cloud, IBRS advisor Mark Unwin facilitated a webinar on how to provide effective Cloud governance. Learn more about all things enabling Cloud optimisation; the building blocks, costs, platforms, FinOpps influences, and also discover the IBRS Cloud optimisation maturity model
Mark Unwin
20 July, 2022
Cloud Maturity Benchmarking – The Essential Elements
Leaving Cloud maturity to chance provides no measures to mature your Cloud environment. Create a Centre of Excellence to provide guidance.
Mark Unwin
7 July, 2022
ITIL 4 Delivers Outcomes and Value for Customers
Advancing ITSM to ITIL 4 practices must have improved customer experience at the centres of the IT strategy.
Mark Unwin
7 July, 2022
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