Problem management is a vital business process that all organisations should be familiar with. But are you reactive or proactive?
Are you equipped to lead the green IT revolution? These industries are leading the way.
IT greening must be a core strategy to reduce costs and reinvest for business advantage.
An IT service management strategy built without artificial intelligence as a centrepiece is no longer modern.
SAP S/4 HANA workflow management provides the basics for data integration, but dynamic business models need data types out of SAP to improve service. Can data orchestration deliver?
SAP S/4 HANA performance suffers when data archiving is overlooked, but using Control-M’s flexible orchestration features can quickly protect data whilst optimising system performance, data licensing and resource management.
How can you measure your ITSM maturity in such a way as to discover the activities that will bring the biggest benefits?
Align the Cloud Centre of Excellence with better practices to step up your Cloud maturity.
Take stock of your CoE by considering these four stages of Cloud maturity.
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