Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.
Agentic AI is the current darling of the tech world, but without the ‘gritty work’ of process design and orchestration, it is just a promise.
Microsoft’s recent staff cuts are not about AI taking jobs. The real story lies in the company’s massive infrastructure spending and global economic uncertainty.
Microsoft’s data centre pullback signals a reality check for AI’s endless growth, potentially impacting future cloud costs and availability for Australian organisations.
US tech’s push for unfettered market access clashes with national sovereignty, ignoring crucial privacy, intellectual property, and security concerns, risking a fragmented digital world.
The emergence of high-performance, low-cost AI from China, such as DeepSeek, is reshaping the competitive landscape, offering Australian organisations significant cost advantages and challenging the dominance of US-based providers.
The US ‘Stargate’ initiative, a massive $500bn AI investment, threatens to create an AI chip shortage, impacting Australia’s own AI infrastructure deployment and sovereignty.
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
Canva’s price hike, fuelled by heavy AI investment, forces organisations to question the real value of new features, signalling a critical test of customer loyalty.
