Ditch manual knowledge decay. Adopt Graph-RAG-TAG architectures to automate service desks, ensuring real-time, self-healing ITSM insights and superior incident resolution.
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
Kore.ai’s AMP tackles agent sprawl, yet visibility alone won’t fix governance debt. Prioritise process simplification over tools to avoid automating chaos.
Google’s new enforced Gemini API spending caps risk sudden service halts. Executives must mandate token governance to prevent agentic workflows from triggering unmanaged production outages.
Anthropic’s source code leak reveals critical CI/CD failures, demystifying AI ‘safety’ as hard-coded scripts while highlighting urgent vendor governance risks.
Prepare your IT operating model for AI by balancing enhanced performance and governance against risks across sourcing, practices, and people.
Microsoft’s complex five-layer licensing hierarchy causes 15-40 per cent budget waste. Mastering these layers ensures commercial competence and prevents costly capability duplication.
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
Treating Microsoft EA renewals as mere procurement risks 30 per cent cost hikes. Success requires 18-month strategic governance to align licensing with usage.