Improving IT service efficiency under the current market circumstances requires focusing on quick wins that can be implemented in a reasonable amount of time and yield maximum return.
In August 2020, IBRS ran a roundtable on the issue of Microsoft Support service, and specifically options for obtaining services in the most effective manner.Â
The new generation IT Service Management tools offer multi-Cloud management facilities including asset discovery, workflow orchestration, security and cost prediction.
Many organisations do not have a dedicated enterprise architecture (EA) group. What is the value of EA to your organisation?
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