Telecommunications capability: Not the way we have always done it Read More » Mike Mitchelmore 28 April, 2019
Smart thinking needed to buy an ERP and maximise its benefits Read More » Alan Hansell 28 April, 2019
To enhance customer experience, focus on First Call Resolution rate Read More » Alan Hansell 4 April, 2019
Mergers & acquisitions require federated service providers governance Read More » Wissam Raffoul 4 April, 2019
The case for EA remains strong in the face of continual waves of transformation Read More » Sam Higgins 4 April, 2019
Can IBRS do a review on Bronto and help us to identify the best way forward? Read More » Joseph Sweeney 27 March, 2019