IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Cost and sustainability pressures challenge multifunction device (MFD) usage. Organisations must analyse print-dependent processes.
What do you need to consider to ensure the data recovery point objective meets the business need in the modern Cloud environment in the event of a disaster?
How can managers prepare for digitally-enabled business change?
Digital transformation and business transformation are complementary yet distinct pathways to achieve organisational evolution, and understanding their differences is essential for success.
Explore the limitations of conventional ROI and TCO models in the current technological landscape
Workday’s latest development for seamless integration into core systems.
Analysis of Zoho’s agentic AI for tier-two ERP vendors.
Uncover the paradigm shift in AI models with Google’s Gemini 2.0 Series, offering efficiency and performance tailored to specific business needs.