VENDORiQ: Salesforce Introduces New Generation of Einstein
What’s new with Salesforce’s generative AI tool, Einstein?
What’s new with Salesforce’s generative AI tool, Einstein?
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OpenAI makes its inaugural acquisition by bringing AI design studio Global Illumination on board.
Twilio’s latest AI-powered tools are poised to revolutionize customer engagement by leveraging real-time data integration and NLU capabilities.
Better aligning service delivery with customer expectations, digitising services and migrating customers to the online channel are central for organisations wishing to decrease service delivery costs, improve customer access to services and improve staff satisfaction and confidence in delivering services.