Adobe’s AI agents represent the natural evolution of ecommerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
ICT leaders must scrutinise ‘open source’ AI claims; the provided code is often a wrapper for a proprietary, vendor-controlled backend, creating vendor lock-in.
ServiceNow’s Zurich release balances innovation with governance, focusing on multi-agentic AI development, enhanced workflow automation, and integrated security features.
Robodebt shows the need for governance to assess a project’s fitness for purpose, not just its budget and timelines.
Creative AI is evolving beyond manual prompting to programmatic, high-throughput image generation with enhanced governance and analytics features.
AI-driven ‘vibe coding’ poses security risks, demanding a shift to DevSecOps where security is embedded throughout the automated software development lifecycle.
This prioritisation tool objectively ranks projects, focusing resources on initiatives that deliver maximum business impact.
Project action and follow up template for tracking actions. Adjust to suit your organisation.
Despite the hype, GenAI is a multi-billion dollar bet on a technology vendors can’t own or control, requiring urgent regulation.
