Practices

Measuring The Effectiveness Of Virtual Assistants

As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.

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Control centre

Ten Principles for a Cyber Security Strategy

The development and approval of a documented cyber security strategy is an essential foundation for establishing, controlling, and communicating your organisation’s cyber security program. Articulating clear guiding principles in a strategy paper provides a stable basis for long-term decision-making and enables key stakeholder engagement across the organisation.

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The CIO’s Guide to Cyber Risk Assessment

Many organisations are developing cyber risk strategies and roadmaps using well-established frameworks to uplift their cyber security posture. However, without undertaking a parallel cyber risk assessment, organisations may miss identifying and mitigating critical cyber risk exposures.

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