Journey Beyond Paves the AI Path to Boost Efficiency and Productivity
Implementing generative AI in the contact centre has significantly boosted efficiency for the company, allowing it to engage customers with a more personalised and warm tone.
Implementing generative AI in the contact centre has significantly boosted efficiency for the company, allowing it to engage customers with a more personalised and warm tone.
Uncover the latest advancements in Meta’s Llama 3.1 model and learn how IBRS analysis can guide your organisation in choosing the ideal AI solution.
JBM Group’s CIO, Ranganathan Iyer, implemented AI vision solutions to make data-driven decisions, optimising day-to-day staff allocation, plant operations and improved productivity.
Want to innovate successfully in IT, but don’t know how? IBRS research on innovation offers numerous practical tools and steps to support your success.
Artificial intelligence helps elevate conversion rates by 10 per cent, customer engagement and delight by 20 per cent, and employee performance by 25 per cent at the real estate firm.
Is your business prepared for the future of SAP? Join us as we uncover the secrets to navigating the transition from SAP Business Suite 7 (BS7) with confidence. How can you ensure your organisation stays ahead as BS7 reaches its lifecycle’s end?
Veteran CIO Sourav Sinha shares proven strategies for enterprise IT leaders to align and streamline their technology with business needs, based on his experience at a startup.
Explore the intricate details of Microsoft’s Recall feature analysis, uncovering crucial security and privacy implications in AI technology.
An ICT operating model enables the effective delivery of an ICT strategy. It translates strategic intent into operational capabilities and outcomes.