Running IT-as-a-Service Part 47: IT value creation accelerated approach – phase 1 Read More » Wissam Raffoul 4 October, 2018
Running IT-as-a-Service Part 46: Mergers and acquisitions impact on service contracts Read More » Wissam Raffoul 4 September, 2018
CRM modernisation Part 2B: Creating a customer experience strategy Read More » Joseph Sweeney 4 September, 2018
CRM modernisation Part 2A: Creating a public sector stakeholder experience strategy Read More » Joseph Sweeney 4 September, 2018
CRM modernisation Part 1: Strategy, planning & selection Read More » Joseph Sweeney 4 September, 2018
Running IT-as-a-Service Part 45: Service Desk-as-a-Service Read More » Wissam Raffoul 1 August, 2018
Running IT-as-a-Service Part 44: Multi-Cloud service level management foundation Read More » Wissam Raffoul 1 August, 2018