Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
Digital transformation and business transformation are complementary yet distinct pathways to achieve organisational evolution, and understanding their differences is essential for success.
Workday’s latest development for seamless integration into core systems.
Analysis of Zoho’s agentic AI for tier-two ERP vendors.
Uncover the paradigm shift in AI models with Google’s Gemini 2.0 Series, offering efficiency and performance tailored to specific business needs.
Generative AI is reshaping work activities by enabling new capabilities and the transition to fully automated workflows.
How can machine learning (ML) models be safeguarded through intellectual property (IP) rights in a rapidly evolving tech landscape?
The recently approved draft of the European Artificial Intelligence (AI) Act represents a global benchmark in AI legislation. It is expected that this will influence legislation around the world, and notably in Australia. Organisations need to stay on top of developments and compliance requirements in this space.
A good dashboard design tells a clear story with correctly represented and comprehensible data in order to provide useful information.
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