Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Acquisitions like Workday-Paradox risk fragmenting HCM with new data silos, demanding unified AI governance and local compliance scrutiny.
ServiceNow has announced the release of AI Experience, a unified interface that will span the entire ServiceNow platform and seek to position it as the unified orchestration layer for enterprise AI.
Neo4j’s investment highlights graph technology’s critical role in practical AI, providing essential context to unlock efficiency gains from GenAI and ML.
AWS’s New Zealand region is essential expansion, yet broader investment shifts toward high-risk, high-reward AI infrastructure will affect core cloud services.
Atlassian’s $610m browser acquisition is a high-stakes bet on secure, specialised AI productivity against free, embedded Microsoft/Google competition.
For Azure Virtual Desktop, executives must choose: fully outsourcing daily ops, or empowering internal teams with specialised management platforms.
Neo4j’s Infinigraph architecture unifies transactional and analytical workloads at scale, simplifying data ecosystems and enabling real-time insights for AI.
Microsoft is bundling its specific Copilots into the main M365 license, signaling a shift to specialised AI tools embedded in daily workflows.
