The inclusion of Viva Glint in Microsoft’s Viva Suite is an example of how AI can impact decade-old approaches to employee surveys. By 2027, IBRS predicts that human resources functions will be radically changed by the introduction of AI in every aspect of their processes and tools.
IBM Watson was the first functional AI to gain broad public awareness. Unfortunately, implementing Watson required significant effort to first clean and format organisational data, and then train the AI model. IBM has now launched IBM watsonx, which alleviates much of the training challenges. IBRS looks into how enterprises can benefit from the surge in AI development and integrations in enterprise platforms.
ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.
ServiceNow has launched StarCoder – an AI to assist with coding based on an open-access large language model (LLM). AI-driven code development will significantly impact how applications will be developed, and (more importantly) how existing applications will be integrated. As predicted by IBRS in 2016, software development roles – and the structure of development teams – will transform as AI extends over all language and development environments.
Yammer is being folded into Microsoft Viva Engage. Along with other licensing and product reshuffles in the past year, this is evidence of Microsoft doubling down on its new ‘core’ product sets. The Yammer story is also an example of how once free products make their way into paid platforms.
Google is testing the new AI features of Google Docs and Gmail to a limited number of users before its wide release. What’s in store for Workspace enterprise users in the coming months?
Google’s standalone metrics layer, Looker Modeler, was launched to enable customers to create a single source of truth for their enterprise. How does this impact the industry?
The SocialCashier platform by Reimagination Technologies now incorporates VoicePay, a system based on voice biometrics. Will such technology be better at reducing real threats, and can it tackle deep fakes?
Microsoft has introduced Copilot to Viva. What impact will this have on organisational engagement and productivity initiatives?
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