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Team Management

  • Conclusion:Mind mapping is used broadly throughout the world as a technique for improving creativity, problem solving, organising, planning, learning and collaborating. It can be used effectively to help an individual with their personal productivity, and importantly it can help teams and whole organisations.

    If organisations are going to embrace mind mapping and

    ...
  • Conclusion: It is easier to assess the applicant against technical skills and experience than assessing against soft skills. The time to assess soft skills is at the interview. Ask behavioural questions and recruit the more Emotionally Intelligent candidate. This applies to every recruitment position no matter how technically important the skills are.

  • Conclusion: Opposition to workplace change stemming from the organisation’s digital strategy agenda1 is inevitable. Astute IT managers expect it and identify initiatives to minimise opposition.

    Digital strategy (or transformation) initiatives typically generate both overt and covert workplace resistance. Its sources may vary from

    ...
  • Conclusion: While the need to design current and future state technology platforms has not diminished, the role of the solutions architect in designing tactical business systems and advising management which systems implementation approach to pursue is taking centre stage.

  • Conclusion: failure to maintain a competent ERP support group1 can have an adverse impact on an organisation’s business operations. When the group lacks the resources to keep the software current or to resolve data errors in rejected transactions, clients become disillusioned with the ERP and either work around its requirements

    ...
  • Conclusion: To provide easy to use online client services, organisations must create cross functional teams with people who can work together to implement solutions which can be tightly integrated with back office systems, and work first time. Failure to assign the right people first time will, until it is fixed, cause tension and stifle innovation.

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