Despite an unwavering focus on fundamental operational excellence, value delivery, and governance, senior ICT leaders are increasingly balancing immediate security and compliance needs with a strategic evaluation of emerging technologies like artificial intelligence and generative AI to drive future efficiency and organisational value.
Citizens want simple, clear online council services, but most aren’t getting them. The fix isn’t complex technology, but rather empathetic, user-centric design.
Atlassian’s long-term unprofitability and venture-capital-like behaviour raise concerns, especially with a potential tech downturn and the rising costs of AI on the horizon.
These tutorials will not only help you master the IBRS AI tool but also enable your team to transform the way they approach research, advisory, and decision-making.
Prof. Koehn has authored over 200 research papers with more than 50,000 citations, and written the definitive textbooks Statistical Machine Translation and Neural Machine Translation.
OpenAI’s new ‘Agents’ are an important step in user experience, but businesses should focus on process redesign for true productivity gains, not just shiny new toys.
Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.
Agentic AI is the current darling of the tech world, but without the ‘gritty work’ of process design and orchestration, it is just a promise.
Microsoft’s recent staff cuts are not about AI taking jobs. The real story lies in the company’s massive infrastructure spending and global economic uncertainty.
