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Joseph Sweeney

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Dr. Joseph Sweeney is an IBRS advisor specialising in the areas of workforce transformation and end user computing, including: workplace strategies, enterprise solutions, collaboration, policy, organisational cultural change, and software deployment and licensing.  He is the author of IBRS’s Digital Workspaces methodology. Dr Sweeney has a particular focus on Microsoft products, and often assists organisations in rationalising their Microsoft licensing spend and helping to identify budget for end user computing innovation. He is an accomplished technology strategist and pioneer of Asia’s internet industry. He was a cofounder and Vice President, of Asia Online, where he headed up product development  and assisted the start-up grow into one of Asia’s leading Internet and on-line services. He is also deeply engaged in the education sector. He was awarded the University of Newcastle Medal in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.

Conclusion: Microsoft’s Windows Mobile platform has a long heritage in the enterprise, but in the past five years its market share has decayed as a tsunami of consumer-oriented smartphones hit the market. Microsoft’s latest offering, Windows Phone 7, is a big step up from its previous mobile offering, but it is unlikely that it will be able to bury the iPhone, as Microsoft attempted to imply recently1. However, the platform has a strong story to tell with regards to enterprise mobility.


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Conclusion:  For many organisations, the issue is not if, but when and how they will move to Windows 7. IBRS has identified three key phases that must be worked through prior to making the move to Windows 7 (or indeed an alternative desktop environment).


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Conclusion: Creation of an enterprise strategy for printing services and printing often revolves around the issue of shared (or centralised) printing resources versus local (desktop) printers. The common approach is to use a TCO model to identify which approach is most suitable. However, simplistic TCO models miss important secondary financial and workplace benefits. When creating an enterprise printing strategy, one must look deeper into the TCO model.


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My dog is cloud computing and I think you should invest in him. For a start, he’s a total mongrel and everyone has a different opinion about what he actually is. No one will ever be able to clearly define him because they all look at him and see what they want. In that respect he’s exactly like cloud computing. Some people see him as infrastructure, others as a platform for applications and others see something between. One thing is certain though, no matter what you think my dog is, he’s fuzzy.


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Conclusion: Electronic documents and records management solutions (EDRMS) from yesteryear are failing to provide the flexibility and collaborative experiences that today’s organisations require. In most organisations, less than 10% of content has been placed in existing EDRMSs. However, investing in a new EDRMS will not result in greater satisfaction levels if new principles are not first adopted.


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Conclusion: Traditional approaches to web application performance optimisation have focused on the physical network infrastructure, WAN optimisation, and to a lesser extent application development. As web applications become mainstream, the complex issue of ensuring they remain responsive has received increased attention.

Web application performance is impacted by physical infrastructure, application design, software, specialised services and WAN optimisation. This begs the question, who is actually responsible for a web application’s performance? IBRS recommends that a single person, or team, be responsible for end-to-end web application performance, with direct governance of the physical infrastructure, software and services needed.


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Conclusion: Organisations that have fleets of Windows XP desktops will soon find themselves squeezed to either embark on a rushed migration to Windows 7 or pushed into purchasing additional licensing from Microsoft. IT Professionals managing the transition to a new Managed Operating Environment (MOE) must factor in Microsoft’s convoluted licensing options or run the risk of encountering higher than expected costs.


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Conclusion: Organisations that still have Windows XP as their Standard Operating Environments (SOE), and those that have plans to stay with XP for near term, need to tread carefully with regards to Microsoft’s licensing. While remaining compliant with Microsoft’s licensing will not necessarily incur significant costs, falling out of compliance will be costly. Organisations without Software Assurance and those without an active Microsoft Volume Licensing Agreement at risk with regards to falling out of compliance, especially if purchasing desktops with Windows 7 pre-installed.


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Conclusion: In the short-term, the soon to be launched Windows Azure platform is likely to be misunderstood by IT enterprise architects and under-estimated by in-house software developers. The notion of "cloud computing" has become ill-defined and confused. In order to understand where Azure and other cloud based solutions can benefit an enterprise, it is vital to have clear definition of the different classes of cloud computing and the trend of clouds towards greater simplicity at the expense of flexibility.


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Conclusion: Public sector IT departments are facing greater financial scrutiny as a result of both the GFC and the Gershon Report. There is a broad mandate to reduce ‘business as usual’ costs. In order to prioritise projects, manage expectations and drive down IT costs, IT professionals need to understand the key technology trends in the public sector.


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In the News

The pros and cons of shadow IT In today’s business world - WHICH-50 - 23 July 2019

Shadow IT sounds like a covert — quite possibly dark — force. And to some people it may well be. But the truth is both far simpler and more complex. According to Cisco, Shadow IT is the use of...
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Busting The Three Big Cloud Myths - WHICH-50 - 11 June 2019

Organisations that are resisting the shift to cloud computing are often basing their decisions on common misconceptions around security, price and integration. That’s a key finding in a recent...
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ANZ business users calling the shots in ICT decisions

Conducted by Australia’s Intelligent Business Research Services (IBRS) and commissioned by TechnologyOne, the survey of 261 business leaders in ANZ has shown that business functions are having more...
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Managed security: a big gamble for Aussie IT providers - CRN - 02 August 2018

TechSci Research estimates the Australian managed security services (MSS) market will grow at a CAGR of more than 15 percent from 2018-23 as a result of the increased uptake of cloud computing and...
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Kids, Education and The Future of Work with Dr Joseph Sweeney - Potential Psychology - 25 July 2018

What is the future of work and how do we prepare our kids for it? Are schools and universities setting kids up for future success? Does technology in the classroom improve outcomes for kids? Should...
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