Dr. Joseph Sweeney is an IBRS advisor specialising in the areas of workforce transformation and end user computing, including: workplace strategies, enterprise solutions, collaboration, policy, organisational cultural change, and software deployment and licensing. He is the author of IBRS’s Digital Workspaces methodology. Dr Sweeney has a particular focus on Microsoft products, and often assists organisations in rationalising their Microsoft licensing spend and helping to identify budget for end user computing innovation. He is an accomplished technology strategist and pioneer of Asia’s internet industry. He was a cofounder and Vice President, of Asia Online, where he headed up product development and assisted the start-up grow into one of Asia’s leading Internet and on-line services. He is also deeply engaged in the education sector. He was awarded the University of Newcastle Medal in 2007 for his studies in Education, and his doctorate, granted in 2015, was based on research into Australia’s educational ICT policies for student device deployments.
A decade ago, IBRS made the case that there were many different “modes” of collaboration and stressed the importance of choosing the appropriate mode for specific work activities. A framework provided clarity in matching the different collaborative modes to work. The framework included five aspects: power, process complexity, reach, community breadth and goals. While collaborative productivity tool suites have become the de facto working environment over the last decade, the uptake of deep collaborative work practices within and between organisations has been hindered by cultural resistance, as outlined in “Get Ready for Co-Authoring: Parts 1 & 2”. The shift to deep collaboration working practices will be resisted, but it is inevitable.
- Operations & Service Delivery
04 October 2017
Conclusion: Both Google G Suite and Office 365 can enable deep collaboration. As discussed in Deciding between Google G Suite and Microsoft Office 3651, while G Suite puts deep collaboration front and centre, Office 365 allows organisations to evolve into this new way of working. Whatever office suite is selected, two aspects of end user computing are impacted when organisations seek to embrace deep collaboration: identity management and information governance.
- Identity management must change to allow information to be shared with and worked upon by external parties.
- Records management/compliance must change to enable an asynchronous knowledge management lifecycle.
Both of the above have policy and technology impacts. Prior to selecting either G Suite or Office 365, these impacts need to be carefully considered and the approaches taken by Google and Microsoft weighed against the organisational needs and appetite for change.
03 September 2017
- IBRS iQ
27 August 2017
Conclusion: The decision to adopt Microsoft Office 365 or Google G Suite rarely comes down to cost. The decision is more often based on the speed at which an organisation wishes to change from “the old way of doing things” to the “new way”. More succinctly, it is a statement about how quickly the organisation wishes to transform its workforce to be mobile and deeply collaborative. The decision is therefore largely based on aspirational goals for the business, and a vision of how work will be accomplished in the future. However, it is important not to let such grand visions override practical considerations and the vendor hype – and almost religious fervour – surrounding both Google and Microsoft’s productivity suites.
- Workplace Innovation
02 August 2017
- IBRS iQ
14 July 2017
Conclusion: There are four broad approaches to consider when procuring Software Asset Management. The approach should be based upon an organisation’s SAM maturity1, and its appetite to grow this maturity2.
- Governance & Planning
04 July 2017
As outlined in “Human Capital Management Solutions: Why your ICT Group needs to get involved with HR right now” (IBRS, 2017) vendors are increasingly offering capabilities right along the spectrum of human capital management (HCM), starting with recruitment, through learning and performance management, to succession planning. This infographic provides a snapshot of vendors key strengths within the HCM. This Infographic is a useful starting point for conversations with HR professionals as to the HCM areas that may be worth considering in the short, mid and longer term, and links this discussion to product selection.
04 June 2017
Conclusion: Learning Management Solutions, Talent Management Solutions and Performance Management Solutions are increasingly offered as Cloud-based SaaS services and are merging into a single product category: Human Capital Management. For Australian organisations, this is both a blessing and a curse. In the long term, it will lessen the need to integrate previously disparate solutions. In the short term, it means that selecting a solution to meet a specific need – say creating and delivering eLearning resources to the workforce – must factor potential future needs of the workforce and the broader issues of Human Capital Management. ICT groups need to proactively provide guidance and governance to HR around the selection of solutions for all areas of Human Capital Management.
07 May 2017
The workforce is changing. The rise of digital innovation, disruption of businesses practices, and indeed entire industries, and the influx of digital natives into the workforce has fundamentally shifted expectations about how, where and when work gets done, and the role of the IT group.
Towards the workforce of the future provides you with an understanding of why and how the workforce is changing, provides a methodology for how to go about planning and implementing, and outlines resources needed and the potential impact on the IT group.
For a deeper understanding of how workforce change impacts the IT group download your copy now.
- Workplace Innovation
01 May 2017
Conclusion: For the first time, Google has articulated a comprehensive go-to-market strategy for enterprise Cloud services. While the company has the technology and scale needed, it is only now outlining why organisations may wish to consider the Google Cloud Platform. Google will create a direct data centre presence in Australia in 2017 and is rapidly building a global services partner ecosystem. Google’s strengths (and weaknesses) compared to its two competitors, AWS and Azure, are well-reflected in its enterprise strategy. Google’s most significant announcements were not related to products, but rather its plans to address enterprise clients and develop a robust partner ecosystem. Australian organisations planning new Cloud initiatives for late 2017 or early 2018 may consider Google a viable option for enterprise Cloud infrastructure, though it will take another 12 months for Google’s local partner network to mature.
04 April 2017