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Mike Mitchelmore

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Mike Mitchelmore is an IBRS advisor specialising in the areas of ICT strategy, program and project management, ICT service delivery and telecommunications. Mike has more than 40 years of experience in the ICT industry during which he has successfully led engagements in the design and deployment of a global telecommunications networks and IT platforms, negotiated managed telecommunications services, introduced new capabilities for call centres and consolidated ICT systems to focus on service delivery for citizen facing services. Mike has also assisted clients in ICT strategy, support planning, system design and architecture, and procurement strategies. Mike is a graduate of the Australian Army Command and Staff College, and the Royal Military College of Science (UK). He holds a degree in Social Science (human resource development), and graduate diplomas in Management Studies and Telecommunications Systems Management. Mike is a certified PRINCE 2 Practitioner and an ITIL (V2) Manager.

Conclusion: CIOs should consider the environments for their PROTECTED information, both when building new capability and/or when renewing older infrastructure and services. The need to have cost-effective infrastructure services (in-house or IaaS), accredited security of services and responsiveness for clients using the service are three key deliverables for any CIO.

The Australian Government has identified PROTECTED ratings be applied where systems and data are at risk and where the systems or data are critical to ensuring national interest, business continuity and integrity of an individual’s data. Critical business functions are a combination of the IT systems they run on and the data they consume.

Defining what should be afforded a PROTECTED rating and therefore adequately protected is an ongoing challenge. The Australian Government’s Information Security Manual (ISM) and recent legislation “Security of Critical Infrastructure Act 2018” detail the requirements and framework for reporting, on government-run IT systems and critical infrastructure. Using this framework as a base, organisations should assess whether the data or IT environments that support critical business functions should be treated as PROTECTED.


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