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Peter Bickerton

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Peter Bickerton is an IBRS advisor covering strategy, program and project governance, developing and critiquing business cases and reviews. Peter is an experienced program board executive in enterprise ICT transformations across business development and national infrastructure replacements.  Peter is an executive mentor and coach improving workplace environments and maximising productivity and improving key stakeholder relationships. Peter has held senior executive positions including CIO and Deputy CEO in both operational and service delivery roles in the Federal Government as well as twenty years of experience in law enforcement both overseas and in Australia.

Conclusion: The CIO’s role has changed considerably over the past couple of decades, from “keeping the lights on” and working on cost-saving initiatives (automation) to expanding into embracing new technologies and enablers to transform the organisation. The importance of this has created additional roles like the Chief Digital Officer (CDO) to lead this critical activity.


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Related Articles:

"Digital Strategy Part 1: What are the traits of digital leaders?" IBRS, 2018-02-01 10:26:23

"Innovation - The new core competency" IBRS, 2012-06-29 00:00:00

"Inspirational leadership core qualities and behaviours" IBRS, 2017-11-02 04:18:41

Conclusion: The role of being a supportive follower is overlooked as compared against the literature of being a leader. Everyone is a follower, yet by a factor of over 1,000 to 11, information is overwhelmingly written about how to be a better leader rather than about being a follower. As a leader, there are many benefits in identifying traits of what is required in a follower. There is also a strong overlap in the behaviours of being an effective leader as there is in being an effective follower. Both roles are just as important as each other and yield significant benefits to the organisation and individuals when realised.


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Related Articles:

"How to select the best candidate using behavioural interview questions and techniques" IBRS, 2018-03-31 06:59:01

"Inspirational leadership core qualities and behaviours" IBRS, 2017-11-02 04:18:41

"Traits of a successful Chief Technology Officer (CTO)" IBRS, 2017-07-03 23:28:58

Conclusion: Being able to deal with workplace conflict quickly and effectively reaps many rewards. There are different strategies that can be used to deal with the differing types of conflict in the workplace. Being mindful that personality classifications are fluid states of being, i. e. there is no such thing as a pure introvert or extrovert1, in a recent survey2, slightly over 50 % of IT professionals classified themselves as introverts, another 20 % as extroverts and a quarter as “ambiverts” (neither one nor the other). So there is also a requirement to be mindful of what strategies work well (or not) with the differing personality traits of all involved at the time.


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Related Articles:

"Benefits of a great working relationship with the CIO" IBRS, 2018-06-01 04:12:19

"Future-proofing your ICT team: Predictions and mitigation" IBRS, 2018-02-01 10:12:40

"Virtual Teams need new skills and behaviours" IBRS, 2017-03-04 16:53:02

Conclusion: Keeping business continuity plans (BCP) succinct, up to date and easy to read will reap rewards when they are required during a business disruption.


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Related Articles:

"Astute Leadership needed in a crisis" IBRS, 2017-01-01 10:35:45

"Investing in Business Resilience Planning - the CIOs hardest sell" IBRS, 2012-08-31 00:00:00

"Running IT-as-a-Service Part 40: Aligning business continuity and IT disaster recovery plans" IBRS, 2018-03-31 06:56:00

Conclusion: Managers need to pay attention to ensure effective project governance, or risk joining the already long list of ICT project failures in Australia, aided by weak or ineffective project governance.


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Related Articles:

"Bite the bullet – stop failing projects sooner not later" IBRS, 2016-09-02 05:06:18

"Make the process for allocating IT resources transparent" IBRS, 2018-06-01 04:17:01

"PMO – Models and structures" IBRS, 2018-05-04 18:33:08

"Project review: Active assurance" IBRS, 2018-03-06 07:02:37

Conclusion: Maintaining a good relationship with the CIO provides many benefits to their direct reports. It is more than just being given the opportunity to shine and leading exciting and new innovative initiatives, it is also essential to the well-being of the direct report and keeping them motivated. According to Gallup1, the number one reason why people leave jobs is to escape their manager, so strive to keep the relationship as positive as possible and maintain that trusted engagement with the CIO.


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Conclusion: Successful business analysts adapt their working practices to ensure they aid in delivering the best solutions to fit business needs in their pivotal role working with IT teams. This is crucial in small delivery teams and in working with the newer Agile methods of delivery.


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Conclusion: Selecting the most suitable candidate is a critical responsibility. Take the time upfront to prepare for hiring the person required. Choosing the right person will reap rewards in many ways, such as improving the workplace, increasing revenue and a host of other goals.

Conversely, the pain and effort in employing the wrong person can have disastrous consequences in terms of loss of productivity and loss of reputation to the business, and it creates many issues for the team or individual who made that recruitment error.


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Conclusion: BYOD strategies need to be updated regularly to keep pace with the evolving nature of not just the devices themselves but also the increasing challenges and complexity to stay secure; all this needs to occur while offering increasingly flexible services to a 24/7 mobile workforce operating on-premises and offline. It is valuable to engage key stakeholders within the organisation’s leadership team, employee champions and also industry peers to ensure the BYOD strategies are as relevant and acceptable as initially reported in an earlier IBRS article in 20081 when personal electronic devices (PED) were being introduced into corporate networks.


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Conclusion: Growth in ICT remains strong in the foreseeable future in a very competitive market. Successful CIOs and ICT leaders responsible for staffing and sourcing need to adopt multiple strategies to successfully recruit, retain and plan for the resource challenges of tomorrow.


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In the News

New cyber security rules reset $8b cloud marketplace - Financial Review - 26 July 2020

Philip Nesci, IBRS adviser and former CIO, has warned that agencies will need to get their information management sorted out to capitalise on the new rules. ‘‘Agencies need to identify their...
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Australia can build a culture of employee-led innovation - DropEverything - 24 July 2020

IBRS advisor Dr. Joseph Sweeney discusses why it falls to individuals to look at improving their work in a post-COVID world. Dr. Sweeney comments on the need to build a culture of innovation that...
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Outdated work from home policies bog down Aussie businesses - Computer Reseller News - 6 April 2020

IBRS analyst Dr. Joseph Sweeney provides best practice-advice on working from home in the current pandemic situation. Dr. Joseph Sweeney discusses current working from home policies which are...
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Centrelink crashes under demand for crisis payments - Australian Financial Review - 23 march 2020

IBRS workforce transformation advisor Joseph Sweeney said many government departments had to navigate difficult IT environments that were only part-way through their digital transformations, with...
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Inside EY's security work at ANZ - Australian Financial Review - 3 March 2020

"There is more security work to go round than there are resources. So I don't think the market is that crowded. It's important to remember that security is not something you buy and then it's done;...
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