Microsoft is ending volume discounts on Enterprise Agreements to fund AI investment, forcing executives to shift from price negotiation to value management and governance.
Implementing a technology business management framework improves police services’ financial transparency, enabling data-driven decisions that justify investments and enhance public safety outcomes.
With many organisations having to reduce costs in a post-COVID environment, CIOs must play their part and deliver sustainable savings without reducing service levels. This advisory also contains a downloadable presentation kit.
Have an outsourced, integrated, multi-vendor IT delivery model? Then ITSM is not enough to ensure you have a smooth running environment during critical events.
Modern ICT operating models in the fourth-wave of ICT need to acknowledge that control over technology and its use is no longer solely as clear-cut as it has been in the earlier waves, where users accessed services that were centrally run in highly controlled environments.
Early this year, Oracle disclosed its licensing changes to its subscription and worldwide pricing list, which could affect nearly all of its users. What effect will this have on enterprises’ decision to renew their subscriptions?
Struggling with UX design? Discover how a Digital Adoption Platform (DAP) can provide frictionless user experiences and reduce service delivery costs.
DAPs bring digital adoption into the 21st century and remove the serial nature of traditional learning and development programs that come with major DevOps deployments.
SAP S/4 HANA workflow management provides the basics for data integration, but dynamic business models need data types out of SAP to improve service. Can data orchestration deliver?
