Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Modernising B2B contracts is key to value creation, shifting from time-and-materials to rewarding outcomes for sustainable, innovative partnerships.
Adobe’s AI agents represent the natural evolution of ecommerce, moving beyond chatbots to integrated, multi-step workflows for customer self-service.
To build an effective cyber security strategy, organisations must address human manipulation and physical access risks, not just technical controls and training.
When Australian government agencies undergo amalgamation during machinery of government (MOG) changes, IT and people integration present significant challenges that require careful planning and execution.
This advisory paper offers a tech maturity model for higher education, from basic to optimising, helping institutions benchmark and prioritise tech investments.
IBRS has previously provided research and advisory on digital governance structures and terms of reference. This advisory goes further, examining the issues, content, and agenda of modern digital governance. What should be the focus of IT governance today?
Microsoft’s Build 2025 announcements, especially around AI and the ‘agentic web’, will increase Azure, GitHub, and Microsoft 365 consumption and costs.
Optimise B2B value capture from disruptive technologies!
