Salesforce’s Agentforce 3.0 offers new observability for AI agents, but deeper, end-to-end workflow visibility is needed for complex multi-agent systems.
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
Adobe’s latest AI innovations, including GenStudio and LLM Optimizer, are enabling businesses to hyper-personalise customer experiences and boost visibility in AI-driven interactions.
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
Microsoft’s Azure expansion in Perth will cut latency and boost resilience for WA and ASEAN customers, enabling local hosting of critical workloads, especially for the public and resources sectors.
AI explainability goes beyond trust, fostering human oversight, collaboration, and control, especially for high-stakes decisions and system maintenance.
Despite the hype, true AI agents are elusive. They lack causal understanding, limiting effective autonomous action in varied environments.
Successful M365 information governance ensures data security, compliance, and ROI. Implement a phased approach, align licensing with your risk, and manage all data types.
ICT leaders: IT costs are rising but it’s an investment in organisational competitiveness. Focus on value realisation through adoption, integration, and process streamlining.
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