Main
Log in

Sue Johnston

This email address is being protected from spambots. You need JavaScript enabled to view it.

Sue Johnston is an IBRS advisor who focuses on strategy and governance of private and public enterprise ICT. Sue is able to critique and comment on strategy, ICT investment and innovation management. Sue is also engaged in research on maximising the value of flexible workplaces and women in leadership. Sue has more than 25 years experience as an ICT professional, CIO, business manager and consultant working in diverse organisations in the public and private sector. Sue is passionate about engendering innovation and best practice management in all sized organisations and is a highly regarded advisor and public speaker.

Conclusion: Organisations undertake strategic planning activities on a regular basis, whether it be every three years or a rolling review every 12 months, to establish goals for the following three years. However, a review of many strategic plans and more specifically the resulting programs of work are often developed from the perspective of the project rather than the business benefits being sought. Understanding each investment and plotting that investment within an investment matrix will provide executives with a perspective about the balance of their ICT investment portfolio. Strategic investment goals such as planning an allocation for innovation will support execution of plans and achieving strategic goals.


Register to read more...


Related Articles:

"Benefits management: Keeping it real" IBRS, 2018-07-05 03:02:17

"Is your organisation addressing the three dimensions of IT planning?" IBRS, 2017-11-02 04:14:17

"Project review: Active assurance" IBRS, 2018-03-06 07:02:37

"Tips for improving and monitoring ICT project governance" IBRS, 2018-07-05 03:12:50

Conclusion: Innovation is top of mind for many CEOs across Australia. In fact, more than 86% recognise that they need to invest more in R&D and innovation as part of the company strategy. However, there is a significant gap between the aspirations of organisations and the reality of innovation within these companies and entities. Knowing what behaviours should be demonstrating and having a plan will improve the alignment betwee.g.als and achievements. Most CIOs are being asked to drive innovation for the business, yet innovation is still more rhetoric than substance.


Register to read more...


Related Articles:

"Digital transformation: More than a technology project" IBRS, 2018-06-01 04:04:24

"Know how to sell ideas and support the digital strategy" IBRS, 2018-08-01 09:46:03

"Running IT-as-a-Service Part 39: Keeping digital transformation alive" IBRS, 2018-03-06 06:50:51

Conclusion: Benefits management relating to technology investments is widely recognised in importance and is quantified and articulated in business cases but not managed. However, often these benefits are stated as expected by governance groups to gain investment, knowing that they are either aspirational or it is collectively accepted that they will be difficult to harvest and are therefore not pursued. Implementing a more pragmatic approach by project teams up to governance groups will provide an opportunity to improve this key area of IT investment governance.


Register to read more...


Related Articles:

"Achieving Benefits Management – It’s in the Tail" IBRS, 2015-06-30 22:59:05

"Benefits Management is Not IT's Job" IBRS, 2005-03-28 00:00:00

"Why it is important to actively harvest the benefits" IBRS, 2015-10-03 00:09:45

Conclusion: Organisations everywhere are thinking about, planning or undertaking digital transformation activities. While good progress is being made, there is still a tendency to view digital transformation as a technology project or series of technology projects which will provide some value but will not result in an organisation being digital.


Register to read more...


Conclusion: Project management in organisations is commonplace. Organisations then seek to establish a Project Management Office (PMO) as a more permanent centre for project coordination. PMOs may start in the technology division and expand or may be established outside the ICT area. Knowing what the various models and structures are is important. Knowing how to assess the maturity and environment within the organisation and selecting the appropriate approach with empathy and common sense is critical to success.


Register to read more...


Conclusion: Organisations everywhere are implementing Agile as a dynamic approach to speed up the creation of value and improve development of new and improved services and products. Adopting a best practice such as Agile is more than learning a new process and skill and then applying it in a project environment. Implementing Agile in an established organisation means that there are often a number of other frameworks, best practices and procedures that will need to co-exist with Agile. It is critical to consider these elements and adjust them to ensure that Agile is effective in delivering the value and benefits expected and is not another “best practice” fad.


Register to read more...


Conclusion: Project management in organisations is commonplace. Reviews are often undertaken at the end of the project to gain learnings for future projects. Project reviews completed during the life of a project need to ensure that they are inclusive of appropriate stakeholder groups and assessment is targeted at the appropriate focus areas. Active and inclusive review and assurance activities need to be well understood and supported within the organisation so that it is not viewed as an exam that needs to be prepared for and passed. Applying reviews and assurance as a process checkpoint only is ineffective and will not ensure quality project delivery.


Register to read more...


Conclusion: Most organisations today understand that business change requires the effective management of stakeholders. Whether they be internal or external, the inclusion of their opinions, needs and concerns is critical to the success of the initiative. However, too many projects and change programs still struggle to be completed successfully or to achieve desired outcomes. Change management and stakeholder engagement is too often handled as a linear process and many are under the assumption that working through the activities in sequence will be sufficient. Stakeholders are complex to identify and to assess as their relative power and influence often go beyond the obvious. Effective stakeholder engagement absolutely requires a full and frank appreciation of the power and influence of each stakeholder.


Register to read more...


Conclusion: Organisations are under pressure – pressure to keep limited budgets in check and pressure to deliver more in short time frames. Full time headcount is down and a significant amount of the work undertaken by organisations is project based. This has driven many recruitment practices including the engagement of skilled professionals to deliver on those projects. Induction processes are limited as this is seen as an overhead when it is critical to focus on the desired outcomes. As a result, organisations are limiting their resource pool and the benefit that experience in other sectors can bring. In addition, there is limited focus on what longer-term contribution or skills transfer can be provided for the broader workforce as they transform towards a digital workforce. Unless recruitment and resource management practices change, staff and skills shortages will continue to dominate the CIO risk list.


Register to read more...


Conclusion: It is difficult to plan when innovation will occur. It is particularly difficult for established organisations to be innovative – they have been successful through sound business practices and an ability to execute, not innovate. Nearly all organisations, both public and private, understand and accept that innovation and the ability to change is critical to success and ongoing viability. However, the very structure of organisations could be killing ideas and management processes can slow change down to a glacial pace. Budget cuts and efficiency measures have largely been focused at the operational level which means that there are less resources to do the same or more work, and then there is the added pressure of being innovative. Real change is effected when the change is applied throughout the organisation, starting at the executive level.


Register to read more...


In the News

Managed security: a big gamble for Aussie IT providers - CRN - 02 August 2018

TechSci Research estimates the Australian managed security services (MSS) market will grow at a CAGR of more than 15 percent from 2018-23 as a result of the increased uptake of cloud computing and...
Read More...

Kids, Education and The Future of Work with Dr Joseph Sweeney - Potential Psychology - 25 July 2018

What is the future of work and how do we prepare our kids for it? Are schools and universities setting kids up for future success? Does technology in the classroom improve outcomes for kids? Should...
Read More...

PageUp starts rebuilding and looks to learn lessons after data breach nightmare - AFR - 27 June 2018

The timing couldn't have been worse for PageUp; two days before Europe's new data protection regime came into force the Melbourne-based online recruitment specialist's security systems detected...
Read More...

Australia is still in the cyber security dark ages - AFR - 28 June 2018

In terms of cyber security years, Australia is still in the dark ages, a period typified by a lack of records, and diminished understanding and learning. We're only a few months into practising...
Read More...

AMP does maths on infosec shortage - ITnews - 18th June 2018

Cyber security and risk advisor at analyst firm IBRS, James Turner, said the cyber skills shortage was prompting a wider rethink around the domain in terms of resourcing for the last few years....
Read More...

Subscribe to IBRS Updates

Invalid Input
Invalid Input
Please enter a valid email address
Please enter your mobile phone number
Invalid Input

Get in-context advice from our experts about your most pressing issues or areas of interest

Make an Inquiry

Sitemap

Already a subscriber?

Login to read your premium content.

        Forgot your password?
Recently Viewed Articles