Amazon unveiled CodeWhisperer, a code generator recommendation service based on developers’ coding style and variable names. How does the growth of AI-powered coding assistants continue to impact industries?
The New South Wales government has added more service providers to its Cloud purchasing arrangements (CPA) panel. How will this impact enterprises that are looking into Cloud services for their organisation?
Many organisations still fall short of optimising their employee experiences and workforce planning. The ongoing – and often heated – debates surrounding hybrid work are a direct result of the failure to locate evidence in hidden data sets, and analyse employee activities and needs. People analytics can address these challenges, but only when executives temper their reliance on personal experiences, opinions, and intuition, instead of data and statistics to create actionable insights.
Accenture and Google have partnered to develop a solution to make it easier for energy retailers to identify potential costs for consumers of solar power. IBRS looks into how AI can continue to improve operational efficiencies and reduce operations costs for both vendors and consumers.
Today’s chatbots leave a lot of room for improvement. Traditional customer service metrics such as abandonment rate and hold time don’t really apply to chatbots and virtual assistants. It is critical to understand the impact these technologies are having on customer satisfaction.
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