As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.
Unlock the power of seamless data integration for AI agents, enhancing customer service and operational efficiency.
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
Uncover the game-changing capabilities of AI agents in revolutionising automation strategies for businesses.
Does your organisation know the potential of large language models (LLMs) with advanced techniques? Enhance artificial intelligence (AI) capabilities for improved performance and accuracy.
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.
Good artificial intelligence (AI) governance goes beyond data governance in multimodal large language models (LLMs). It isn’t just about avoiding pitfalls – it’s about unlocking the full potential of this transformative technology.
