As-a-Service
Responding to budget cuts by increasing efficiency: First Steps
Improving IT service efficiency under the current market circumstances requires focusing on quick wins that can be implemented in a reasonable amount of time and yield maximum return.
New generation IT service management tools Part 2: Multi-Cloud management
The new generation IT Service Management tools offer multi-Cloud management facilities including asset discovery, workflow orchestration, security and cost prediction.
New Generation IT Service Management Tools Part 1
The new generation IT service management tools incorporate artificial intelligence, can issue early warnings to avoid potential service outages and improve multi-Cloud overall management.
Artificial intelligence Part 3: Preparing IT organisations for artificial intelligence deployment
Successful deployment of artificial intelligence solutions requires avoiding the mistakes made to date, establishing effective IT processes governance and determining the impact of artificial intelligence on IT strategies.