Is AWS “Connect” the path to exquisitely automated customer service? Read More » Geoff Johnson 2 December, 2017
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Running IT-as-a-Service Part 33: How to transition to hybrid Cloud Read More » Wissam Raffoul 1 August, 2017
Running IT-as-a-Service Part 32: Efficiency gains demand process integration Read More » Wissam Raffoul 3 July, 2017
Running IT-as-a-Service Part 31: Maximising relationship management ROI Read More » Wissam Raffoul 3 June, 2017