Business Intelligence

IBRS Radar: Customer Science Group

Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.

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Generative AI Success Stories from Australia

After nearly two years of hype, speculation, use case analysis, pilots, and scaling deployments, generative artificial intelligence in the enterprise has some results to show for the multi-billion dollar investments made by the big tech vendors. Explore success stories and key lessons from Australian enterprises.

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Hopes and Dreams for When Data Mesh Meets Reality

The notion of data mesh is highly appealing, as business stakeholders desire ready access to data for analytics. In their eyes, they own the data and should have easy access in a manner that avoids the delays of a centralised data management approach. However, many organisations are buying into a simplistic and unworkable definition of data mesh, often treating the concept as a technology solution, rather than a governance philosophy. IBRS discusses the role of data mesh in organisations and how data analytics teams must function.

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research and advisory

The Value of Data Management: Trends

Organisations need to address their data management capabilities and limitations to better manage making the right information available to the right people. In this advisory paper, IBRS discusses key trends that offer the best opportunities for enterprises to adopt information management (IM) practices in the workplace.

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