
VENDORiQ: Salesforce Delivers Next-Generation AI Models to Power Agentforce
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
Ticket deflection reduces customer support tickets and improves customer experience. Here’s how enterprises can implement effective self-service strategies and the challenges and remediation strategies for getting it right.