Running IT-as-a-Service Part 37: The business efficiency improvement option Read More » Wissam Raffoul 2 January, 2018
Is AWS “Connect” the path to exquisitely automated customer service? Read More » Geoff Johnson 2 December, 2017
Running IT-as-a-Service Part 36: The IT efficiency improvement option Read More » Wissam Raffoul 2 December, 2017
Can IBRS provide input into suitable reporting systems using primarily in-system data, but not excluding third party? Read More » Joseph Sweeney 28 November, 2017
Running IT-as-a-Service Part 33: How to transition to hybrid Cloud Read More » Wissam Raffoul 1 August, 2017