ICT Modernisation

Enterprises Need AI Systems, Not Chatbots

To truly harness the transformative power of artificial intelligence (AI), enterprises must shift their focus from standalone AI applications to comprehensive AI systems that are deeply integrated into their existing workflows and processes.

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Measuring The Effectiveness Of Virtual Assistants

As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.

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cyber risk network

Dynamic Risk Management – Opportunities and Challenges

Traditional risk management approaches are no longer sufficient to manage risks in an increasing dynamic and complex business landscape. Implementing a dynamic risk management approach and associated systems presents opportunities, but also poses significant organisational challenges.

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