CRM modernisation Part 5: Microsoft Dynamics vs Salesforce total cost of service Read More » Joseph Sweeney 3 September, 2019
Enterprise resource planning (ERP) Part 1: Is your ERP SW licensing aligned to your ICT strategy? Read More » Mark Unwin 3 September, 2019
Running IT-as-a-Service Part 53: Strategic skill building versus technical skill exploitation Read More » Wissam Raffoul 3 September, 2019
Modern CRM Part 4: Specifications and requirements template Read More » Joseph Sweeney 3 August, 2019
Running IT-as-a-Service Part 52: The new generation business relationship manager’s role Read More » Wissam Raffoul 3 August, 2019
Running IT-as-a-Service Part 51: Service integration and management (SIAM) pragmatic implementation Read More » Wissam Raffoul 4 July, 2019