ICT Modernisation

Modernising the Legacy Systems Portfolio

Legacy systems are typically challenging for CIOs – they often support critical business processes; they are expensive to replace and increasingly don’t meet business needs. As a result, they have been historically placed into the too hard basket. CIOs with significant legacy issues need to develop a deliberate strategy to address these challenges, rather than the squeaky wheel approach.

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Enterprises Need AI Systems, Not Chatbots

To truly harness the transformative power of artificial intelligence (AI), enterprises must shift their focus from standalone AI applications to comprehensive AI systems that are deeply integrated into their existing workflows and processes.

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Measuring The Effectiveness Of Virtual Assistants

As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.

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