Is AI Knowingly Embedded in Your ITSM Strategy?
An IT service management strategy built without artificial intelligence as a centrepiece is no longer modern.
An IT service management strategy built without artificial intelligence as a centrepiece is no longer modern.
Informed operational implementation of the core, shared and local systems’ classification structure establishes a powerful tool for assured IT management, and empowers IT teams to maximise their impact against the investment of money, time and effort.
Cameyo introduced new features: one to reduce reliance on Microsoft, and the other to speed up recovery and improve resilience of digital workspaces. IBRS interviewed Cameyo’s co-founder and CMO, Robb Henshaw to explain how users can benefit from the new features.
Assessing an enterprise’s success when responding to Cloud security risks and managing costs is determined by performance metrics. What key performance indicators (KPIs) should be used by organisations to better access, govern, integrate, and improve their Cloud environments?
Enterprises adopting the Cloud need to employ best practices to optimise benefits. Transitioning to Cloud maturity effectively requires a careful strategy to successfully adopt the Cloud for business operations.
Clarity around which are core, shared, and local IT systems, and the implications that follow from this, empowers IT teams to maximise their impact against money, time, and effort.
The majority of technology projects never fully deliver their objectives and end user adoption can be a big hurdle to a successful implementation. In this presentation kit we provide a simple three step model to help you tackle this issue. What is the best approach? How do you engage end-users? And, how to set and manage expectations
Google Cloud introduces Dual Run, its solution for mainframe modernisation projects. How does this impact Australian institutions?