VENDORiQ: Adobe’s Brand Concierge – AI’s B2B Revolution
Adobe’s Brand Concierge, built on AEP, offers AI agents for personalised B2B and B2C customer journeys, automating content delivery and meeting scheduling to optimise sales.
Adobe’s Brand Concierge, built on AEP, offers AI agents for personalised B2B and B2C customer journeys, automating content delivery and meeting scheduling to optimise sales.
Adobe’s AEP Agent Orchestrator introduces purpose-built AI agents for B2B customer engagement and internal workflow automation, streamlining processes and enhancing personalisation through data-driven orchestration.
CIOs drive organisational innovation by aligning technology with strategy. Effective innovation frameworks require governance, agile teams, and cross-functional collaboration. Leveraging existing partnerships and infrastructure accelerates innovation adoption.
Casio’s adoption of the Adobe Experience Platform for its global ecommerce rollout across 30 localised websites demonstrates a commitment to data-driven personalisation using AI for enhanced customer engagement. Organisational readiness and a focus on direct sales channels are key strategic considerations for this multinational’s digital transformation.
Adobe’s Creative Cloud leverages AI for targeted productivity gains, setting a precedent for SaaS vendors to deliver tangible, work-specific AI enhancements, not just generic features.
Enterprise platforms now embed industrial AI agents, shifting from bespoke solutions. ServiceNow focuses on governance; Salesforce on proactive automation, simplifying deployment and impacting various enterprise roles.
Bots scanning emails inflate metrics, with 2M out of 14M ‘opens’ annually being non-human. Don’t let false data drive your decisions.
The Xanadu release empowers organisations with transformative AI, enhanced automation, and purpose-built tools to drive operational excellence.
Unlock the potential of AI at the edge to revolutionise connected devices, improving real-time decision-making and data security.